Pro-ONE Firmware Update Information

To update the firmware on your Pro-ONE, please download and unzip the firmware update zip file.

  • IMPORTANT: Please ensure you plug the Pro-ONE directly into your PC/Laptop using a quality USB-A to USB-Mini cable (do not use a USB Hub)
  • You can run the updater by first plugging the Pro-ONE in via USB to a Windows machine, then double-clicking the “Pro-ONE_vx.xx FIRMWARE.bat” file.
  • Then type in the suggested ‘com port’ and press ENTER.
  • The firmware should automatically upload and reboot the Pro-ONE once complete.
  • You can check the update is successful by accessing the WebUI and seeing the firmware version written at the bottom of the page.

Download the latest firmware Pro-ONE_v1.03 FIRMWARE.zip here.

Release Notes:
1.03 (23/11/23) Fixed bug where Universe Size 9 could not be set. Fixed a bug where selecting 32U mode would keep rebooting the device.
1.02 (11/11/23) Fixed issue where Pixel Count could be set to zero, the minimum is one 1.01 (08/11/23) Fixed bug where WS28xx lowest brightness level would produce flickers.

Download older firmware versions
Pro-ONE_v1.00 FIRMWARE.zip

If you have any issues, don’t hesitate to get in touch with us at sales@smartshow.lighting or use our contact page.


Archived User Guides

Click to download in PDF format.

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